Didn't like anything, except cleanliness issues

kind customer representative

The rooms had a pervasive odor, with visible burn marks on surfaces. Cleanliness was questionable, as dirt and debris were prevalent. The furniture looked neglected and peeling!!! Consider a thorough upgrade!!!

The spacious room provided ample room to move around, which was a relief. I appreciated having a flat-screen TV for entertainment and free toiletries available. However, the cleanliness left much to be desired. The shower nozzle was in need of replacement, and I found stains on the sheets and curtains. Some areas looked hazardous, with furniture showing distress. I also encountered a roach soon after I arrived, which was quite unsettling. The check-in area had an unpleasant odor, which didn't set a good tone for my stay. Location was decent, but the overall experience didn't justify the cost.

great access to parks and eateries in houston's westchase district

during my stay, i found the hotel to have a cozy vibe and appreciated its proximity to local eateries like red robin and jack in the box, making it easy to grab a bite after exploring the nearby edith l. moore nature sanctuary, which was just a short trip away for a lovely park experience.

The staff was somewhat attentive and friendly during interactions.

I stayed in the Queen Studio and was disappointed with the cleanliness. There were stains on the sheets and the bathroom wasn't properly cleaned. There were several roaches roaming around the room, which really detracted from my overall experience.

friendly staff but could improve cleanliness

The staff were friendly and professional during my stay, making check-in smooth. I appreciated the convenient location, as it was close to everything I needed in Houston. The room was spacious enough, allowing for a comfortable experience. Additionally, the hotel had a cozy vibe that made my stay more enjoyable.

Reliable pick for a day tour in Houston with excellent value for money. I appreciated the surprisingly fast internet, which helped me plan my day. Make sure to check the room for any issues right away, as some might need attention.

The hotel was close to attractions like the mall and local eateries, so no need to drive far. The staff was super friendly and ready to help. Highly recommend this place for anyone seeking a comfortable stay with easy access to fun spots.

The laundry area was often busy when we tried to use it, which caused some inconvenience during our trip.

Wi-Fi was reliable, but the laundry room was often busy. Convenient parking available.

I appreciated the spaciousness and cleanliness of my room. The front desk was super responsive every time I reached out. However, the Wi-Fi was a bit finicky during my stay.

Great location near attractions. Room was spacious and clean. Really enjoyed the cozy vibe. Will definitely return!

The room was clean, spacious, and had a pleasant smell, contributing to a comfortable stay. The hotel’s location was convenient, as it was close to various points of interest. The front desk staff demonstrated attentive service when I required assistance, making check-in and other requests smooth and easy.

I stayed in a Queen Studio for a night, and honestly, I couldn't believe the roaches everywhere! I saw them crawling around the bathroom floor as soon as I got in. The floors were also super slippery, which made me nervous. The staff seemed friendly, but I was really disappointed with the cleanliness of the room.